After contacting us and agreeing to rent from us, we’ll ask you for the delivery and pickup dates and location where you would like us to bring the hot tub. We’ll also collect payment at that time.

We’ll then ask you if you have a level place that is 20 feet wide by 30 feet long where you’ll be able to enjoy our hot tub and sauna. If it’s winter, we’ll ask that a clear path is available to that location.

Once we arrive, we will set up in your desired location. As the hot tub is filling with water, we will treat the water and explain how you can maintain the chemicals during the rental period and answer any questions you may have.

We’ll review the rental agreement and answer any questions you may have.

When we come to pick up the hot tub, we’ll close everything up, drain the water from the hot tub, and be on our way. We don’t need any help from you during this time and no one needs to be at home.